Thank you for visiting our Web site. Your confidence in our service and our integrity are vitally importanty to us, so we are 100% committed to protecting the privacy and security of our customers. We have stringent policies and procedures - complying with the Data Protection Act 1998 - in order to protect the personal information we collect about you. This Privacy Policy explains how we collate and use that information.

Canvas Botanica is an image production and image licensing house, based in to West of London. We produce photographic images for use on high quality prints and other forms of office decoration. In order to maintain consistently high quality, most of our products are manufactured specifically for us by trusted specialist suppliers.

We collect the minimum information we need to provide a high quality service. This always includes your name, telephone number and email address. It may also include other contact details, your employer's details, and certain technical information such as your IP address, hostname, browser version, Javascript facilities and use of our service. When you register for any of our transactional services, or are nominated to do so, a unique username and password will be provided to enable your to access the transactional parts of our Web sites. This also applies to our printing partners (galleries, artists, and so on), but not to our print customers.

Some of our Web based services allow our customers to store private information about each other. Typically, this might include previously arranged bilateral pricing information and previous usage experience, but it could be anything. This private information is only available to the customer that created it and anyone they authorise to see it. Resource Exchange does not have access to this information, other than for data integrity purposes (that is, we back it up). Our transactional systems also allow our customers to provide, store and share information about themselves with their customers. This public information is restricted to the scope of the service to which they subscribe - that is, people in the same firm or organisation in the case of the Capacity Exchange, trusted nominees in the case of the Freelance Exchange and the Contract Store, or potentially everyone in the case of the Timetable Store and the List Store.

We only store enough information about customers in order to deliver goods to the right place and process repeat orders, returns and chargebacks. We do not store customer bank account details, credit card details, and/or debit card details. Indeed, we never see any such information: if needed to pay for our goods or services, it is provided directly to Nochex. We do not collect any sensitive personal information such as information on your racial or ethnic origins, political opinions, religious beliefs, trade union affiliations, sexual life, health or criminal history.

We may collect personal information about you from the following sources:

4.1	Personal details provided by you;
4.2	Summary information created by monitoring your use of our systems and services.

We store personal information for as long as it is needed by us to provide a service. We hope that you will continue using our services, so this may be indefinitely. If you choose to stop using our service, we will immediately purge your personal information upon request.

We use the personal information that we collect to operate our web sites, to provide our services, and to bill.

A "Cookie" is a small piece of data that is stored on your computer by your web browser. Each time your web browser requests a page from one of our servers this data is sent to us. It contains no personal information in itself, but it is linked to personal information we store on our servers. We use Cookies to identify you, allowing us to personalise our systems, and thereby accelerate and simplify your use of our services.

We will amend or delete any personal information upon request, but most items we store about our customers can be changed in the 'Shipping' screen of our online ordering service.

We will not disclose your personal information to any third parties, within or without the EEA, other than when it is to comply with applicable laws and lawful authority requests, or when it is specifically to safeguard the proper operation of our systems, or when it is to protect ourselves and our customers.

We use up to date industry procedures to secure personal information held by us from unauthorised access, use, disclosure or loss. We protect the security of your UserId and Password during transmission using Secure Sockets Layer ("SSL") encryption software, vouched for by the GeoTrust Certification Authority.

Our products are aimed at adult business users. We neither solicit nor encourage children to participate. If children are nominated to participate in any of our transactional services, we will revoke the child's access.

We may amend this privacy policy from time to time. If we make any changes we will post them on our Web sites, so that you will always be aware of the way we use your personal information.